Liability insurance for Technology & SaaS

Tech E&O, cyber, and enterprise contract requirements.

Classify the technology failure first

Technology liability becomes easier to assess once the failure is named: a customer alleging failed software or services, a breach generating response costs and privacy claims, or injury and property damage tied to a physical product. Contract language then sets what coverage and proof a customer will demand.

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These guides connect the coverage decisions below; use the questions to drill into a specific rule.

Industry guide · 2026 edition

Managed Service Provider Insurance: The 2026 Liability Playbook

Managed service providers have access to client systems that few other vendors receive. This playbook maps five resulting exposures: service failures, breaches, gaps between technology E&O and cyber, employment claims, and premises claims. It explains who can bring each claim and which liability policy is meant to respond.

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Industry guide · 2026 edition

SaaS Consultant Insurance: The 2026 Liability Playbook

A SaaS consultant gets sued over the thing they are paid for — advice, code, and deliverables that a client says cost it money. This playbook maps the exposures that actually generate claims when your deliverable is software or you consult into technology companies to the liability line each one belongs to, who can assert it, and what the contract on your desk will demand before it lets you start.

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Industry guide · 2026 edition

Technology Company Insurance: The 2026 Liability Playbook

A technology company's insurance is rarely a risk decision. It is a condition of the deals you need to close — the enterprise customer's contract, the office lease, the data you hold, and the products you ship. Those requirements decide most of what you carry. This playbook maps the five exposures that generate technology claims to the liability line each one belongs to, who can assert it, and what the other party will demand before they sign.

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Industry guide · 2026 edition

Venture-Backed Startup Insurance: The 2026 Liability Playbook

Insurance at a venture-backed startup is rarely a risk decision. It is a condition of the deals you need to close — the term sheet, the enterprise customer's contract, the office lease — and those requirements decide most of what you carry. This playbook maps the five exposures that actually generate startup claims to the liability line each one belongs to, who can assert it, and what the other party will demand before they sign.

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Questions by coverage line

Coverage mechanics for Technology & SaaS

Policy mechanics, exclusions, certificates, and claims questions live on our sister publication: Technology & SaaS on isthiscovered.org.